Cancellation Policy for Nearwala App Service

We understand that plans can change, and sometimes you may need to cancel your orders. Please read our cancellation policy carefully:

  1. Order Cancellation Window: You can cancel your order placed on the Nearwala app within 24 hours of the initial purchase.
  2. Cancellation Process: To cancel an order, please go to the 'My Orders' section in the app, select the order you wish to cancel, and follow the cancellation process. Alternatively, you can contact our customer support team for assistance.
  3. Refund Process: Upon successful cancellation within the specified time frame, you will receive a full refund of the order amount to the original payment method used during the purchase.
  4. Late Cancellations: Cancellation requests made after the 24-hour window will be subject to review and may not be eligible for a full refund. Any applicable refund, in this case, will be at the discretion of Nearwala. Please note that our policies are subject to change, and we encourage you to review them regularly for any updates or modifications. If you have any questions or require further assistance, our customer support team is available to assist you. Your satisfaction is our priority at Nearwala, and we are committed to providing the best possible service.