Privacy Policy for Nearwala Shop App

Last Updated: June 21, 2024

Welcome to the Nearwala Shop App ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

1. Information We Collect

   1. Information Provided by Shop-Keepers

      When shop-keepers register to list their shop on the Nearwala Shop App, we collect the following information:

      • Shop Details: Name, address, contact information, business category, opening hours, services offered, and other profile details.
      • Personal Details: Name of the shop owner/manager, email address, phone number.

   2. Automatically Collected Information

      When you use the Nearwala Shop App, we may collect information automatically, including but not limited to:

      • Device Information: IP address, device type, operating system, unique device identifiers.
      • Usage Data: Details of your usage of the app, including the date and time you use the app, the pages viewed, and other related statistics.

2. How We Use Your Information

   We use the information we collect for the following purposes:

   • To Provide and Maintain the Service: Facilitating the registration of shop-keepers and creating their shop profiles for users to view.
   • To Improve Our Services: Analyzing usage patterns to improve the functionality and user experience of our app.
   • To Communicate With You: Sending notifications, updates, and administrative messages regarding your account or our services.
   • To Ensure Security: Protecting against, identifying, and preventing fraud and other illegal activities.

3. Sharing Your Information

   We may share your information in the following situations:

   • With Users: The shop profile information provided by shop-keepers will be visible to users of the Nearwala Shop App to facilitate their shopping experience.
   • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data analysis, hosting, and customer service.
   • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

   We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

5. Data Retention

   We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, and complying with legal obligations.

6. Your Rights

   Depending on your location, you may have the following rights regarding your personal information:

   • Access: You have the right to request access to your personal data.
   • Rectification: You can request that we correct or update any incorrect or incomplete personal data.
   • Deletion: You may request the deletion of your personal data, subject to certain exceptions.

7. Children's Privacy

   Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

   If you have any questions about this Privacy Policy, please contact us at:

   • Email: support@nearwala.com
   • Address: BHIVE Workspace, L-148, 5th Main Rd,Sector 6, HSR Layout, Bengaluru, Karnataka, 560102

By using the Nearwala Shop App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.